Online ordering and home delivery of alternative medicine

Our role is to make access to prescribed medicines simple, safe, and supportive. We focus on timely and discreet home delivery with professional pharmacist guidance every step of the way.

Order delivery

A courier delivering a Chemist2U-branded bag containing medications to a customer.

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Delivered with care

At Chemist2U, we know that living with long-term serious health conditions come with daily challenges. Many people feel uncertain and are unfamiliar about navigating complex treatment options, concerned about cost, privacy, and the impact of different therapies on their everyday lives.

By keeping patient care, transparency, and compliance at the centre of what we do, Chemist2U aims to ease the process so you can focus on what matters most – your wellbeing.

We offer home delivery of all valid prescription and non-prescription medications available in a community pharmacy This includes complementary and alternative medicine and those accessed through authorised prescribers or the Special Access Scheme.

Dispensed by our qualified and licensed pharmacists, your alternative medicines are shipped securely and delivered to your door. These trusted pharmacies are familiar with and stock a wide range of medicines.

A smiling woman looks at her smartphone screen.

Technology and pharmacy care, delivering peace of mind.

At Chemist2U, your medicines are dispensed by registered pharmacists and prepared with care. Every order is packaged to protect your privacy and ensure safe delivery.

Licensed pharmacists: All prescriptions thouroghly checked.
Secure packaging: Tamper-evident, discreetly sealed.
Trusted delivery: Handled by vetted delivery partners.
Privacy respected: No details shown on packages.

With these safeguards in place, your medication arrives securely at your door – safe, discreet, and reliable.

Trusted by over 150,000 happy customers

We’re making medication easy, right across Australia

Great to find a fast and efficient Chemist that will deliver and also keep track of eScripts.

Susanne Haake

I had great experiences with this app. I ordered a prescription and it came within three hours and the service was great! definitely give it a go. I will definitely continue to use this!

Ayla Nannes

Hassle free transaction from start to finish & delivered earlier than expected!

Kelly Orchard

Medications when you don’t really feel very peopley. 💕

Jonny Mac

So good, highly recommend. My order was delivered within 2 hours 👌🏽

Shereen Bakhtiar

How it works

1. Script upload

It’s quick and easy to upload your eScript with the Chemist2U app

2. Pay

Your script is verified, and payment is requested

3. Dispensing

A local pharmacist will dispense your scripts, plus any over-the-counter products

4. Delivery

We deliver to your door (or you can choose Click & Collect)

Coming soon…

Customer care, seven days a week

Our Australian-based team of pharmacists, dispense technicians and customer care specialists are available to support you 9am – 9pm (AEST), 7 days a week. From dispensing your scripts to support – you can count on us, every day.

Collage of three professionals: a smiling woman in a pharmacy uniform at a counter, a cheerful older man with gray hair and beard in a white lab coat, and a young woman with curly hair and glasses wearing a headset, working at a computer.

Frequently Asked Questions

How long does the delivery of alternative medicine take?

Delivery times vary by location but are typically within 1–3 business days for most metro areas. Choose an option that suits you.

Is there a delivery fee?

Find out everything you need to know about how delivery works.

Can I pick up my medications?

Click & Collect is available from partner pharmacies in metro and major urban areas. Click and Collect is not available for restricted medications or medications that are hard to access.

Can Chemist2U deliver all types of prescriptions including over-the-counter medications?

Yes. All the prescription medications you would find in a typical pharmacy are available for dispensing and delivery from our network of partner pharmacies. We also deliver a wide range of over-the-counter medicines, in addition to all the products you would find in your local chemist.

Some medicines require special handling or approvals, and our team ensures all regulatory requirements are met before delivery. Just make sure you ask your doctor for an eScript and download the app to get started.

Do I need to be at home to accept the delivery?

Whilst we understand it’s not always possible for our customers to be at home to accept their medication deliveries, we always encourage this. But for some medications, including Schedule 8 (S8 Controlled Medicines) and temperature-controlled medicines, you are required to be at home to accept your delivery.

What is the Special Access Scheme?

The Special Access Scheme (SAS) is a TGA pathway that allows patients to access medicines not approved or registered in Australia’s Australian Register of Therapeutic Goods (ARTG), when prescribed by a healthcare professional with appropriate justification.

Can Chemist 2U deliver medications approved under the special access scheme?

We support patients with valid prescriptions by offering home delivery and dispensing services for prescribed medications, including those accessed through authorised prescribers or the Special Access Scheme. A signature is required upon delivery, meaning someone must be home to accept them.

Medically reviewed by Dr Matt Cullen

Last updated 22 September 2025

Home delivery is convenient, helps to maintain independence and ensure you have your alternative medicine when you need it

Chemist2U combines expert pharmacists and easy-to-use technology with the convenience of home delivery. We’re all about ensuring customers have their important medication when they need it and helping them remember to get their repeat prescriptions filled.

The challenges of traditional pharmacies

Accessibility and time

The local chemist is not always conveniently located and travel time and queueing in line can be time consuming. This is particularly inconvenient for our chronically ill community, who are required to go back and forth to the chemist. We at Chemist2U believe that online solutions provide accessibility and convenience.

Juggling multiple prescriptions

Managing multiple prescriptions can be challenging. Chemist2U’s mobile app simplifies things with My Scripts, a script wallet that keeps all your prescriptions in one, safe place. You can see, at a glance, how much supply you have remaining. Plus, reordering is easy when you need your repeats filled. Best of all, My Scripts is free to use and available in the Chemist2U app.

Running out of medications

Running out of essential medication is a problem as it’s important you take your medication as prescribed. Again, this is where our app and handy My Scripts comes into play.

With Chemist2U, you can rest easy knowing that your medicines will be delivered to your doorstep on time, ensuring you never run out of your much-needed medications. So, take a breath and leave it to us to take the hassle out of your medication.

Chemist2U: The modern pharmacy solution

Keeping track of delivery

When you place your order with a pharmacy online, keep delivery timeframes in mind. Our app will provide you with updates regarding the arrival of your delivery. To receive your order, we recommend that you or someone you designate be available to receive it. However, if your plans change, you can provide us with authority to leave your order in a safe place.

Informed choices: Picking the right online pharmacy

If you’re struggling to choose a pharmacy online, it’s vital to consider several factors. Look for reliable reviews and assess their customer service quality. Explore if they have a seamless ordering process and deliver discreetly. Remember, the ‘best online pharmacy service’ is one that caters to your needs and offers empathetic, responsive service, just like the team at Chemist2U!

When choosing a pharmacy online in Australia, check if they offer a broad range of products and evaluate their customer service. Customer reviews and ratings can provide valuable insights.

To learn more about the benefits and challenges, read this article on home delivery of medication.

Remember, whether you are looking up terms like ‘chemist Canberra’, ‘chemist Sydney’, or ‘chemist Brisbane’, the best online pharmacy is one that prioritises your needs and ensures your medication is there when you need it.

Working with pharmacies that maintain reliable stock of alternative medicine provides you with several important benefits:

Consistent supply Reliable stock reduces delays or interruptions.
Peace of mind Ongoing availability ensures your needs are met.
Professional oversight Pharmacists provide safe dispensing and support.
Convenience Secure home delivery, discreet and hassle-free.

Some important questions

Prescription purchases: can they be done online?

Yes, you have the choice to order prescription alternative medicine from online pharmacies like Chemist2U, or visit a traditional pharmacy. Of course, you will need a valid prescription from your doctor, and you should ask for an eScript so it can be uploaded to Chemist2U.

Delivery timelines: How soon will my alternative medicine arrive?

Choose how you would like to receive your medication:

Delivery times vary by location but are typically within 1–3 business days for most metro areas. Choose an option that suits you.
Click & Collect is available from partner pharmacies who specialise in alterntaive medicine in metro and major urban areas.

At Chemist2U, we’re making medication easy for Australians. If you want to use an alternative to a traditonal pharmacy then order your medication online from us today.

All your medical needs, delivered to your door