Delivery Information

Estimated delivery times shown in the app are subject to the pharmacy’s confirmation of your order and are provided as a guideline only.

If an order is confirmed, Chemist 2U will use reasonable endeavours to deliver your order to the relevant address by the time and date indicated in the app, though we cannot guarantee this.

Factors that may change the delivery time include when an order is placed (e.g. if it is placed outside of designated delivery or order hours), or any adverse weather or traffic conditions. The pharmacy will contact you as soon as possible in the event of an unavoidable delay to make alternative arrangements.

You should not rely on Chemist 2U’s predicted delivery times or service availability to guarantee access to your health and medical needs.

Any medication that is critical to your health or required to be taken on a strict schedule should be ordered well ahead of time, and you should not rely on Chemist 2U for urgent deliveries.

Chemist 2U is a delivery service provider and does not directly dispense therapeutic goods.

We put your health first

It’s called ‘bed rest’, not ‘waiting in line at the chemist rest.’ That’s why we bring your medicine right to you, when you need it, wherever you are.

Shop online or download the app today

Step 1

Download the App.

Step 2

Tell us what you need.

Step 3

We'll deliver to your door.*

Chemist 2 U Australia Pty Ltd
Address: 702, 10-14 Waterloo St
Surry Hills NSW 2010 Australia

* Delivery estimates are based on pharmacy business hours. This is subject to Chemist 2U's confirmation of your order and is a guideline only. If an order is confirmed, Chemist 2U will use reasonable endeavours to deliver your order to the relevant address by the time stipulated in the app, though we cannot guarantee this. Factors that may change the delivery time include when an order is placed (e.g. if it is placed outside of designated delivery or order hours), or any adverse weather or traffic conditions. We will contact you as soon as possible in the event of an unavoidable delay to make alternative arrangements.

You should not rely on Chemist 2U’s predicted delivery times or service availability to guarantee access to your health and medical needs. Any medication that is critical to your health or required to be taken on a strict schedule should be ordered well ahead of time, and you should not rely on Chemist 2U for urgent deliveries. Chemist 2U is a distribution provider and does not sell therapeutic goods.