What is an eScript and how do they work?

Sep 15, 2022 | Medicine

An eScript is a convenient way for people to get their prescription medicines without having to worry about losing the paper script you usually get from your GP.

eScripts are a digital form of a paper prescription, sent by your doctor via email or SMS.

eScripts can be easily accessed through your smartphone or email, and are sent to you in the form of a unique QR code (also called a ‘token’). With eScripts you can worry less about losing or damaging your old paper prescriptions.

Chemist2U can deliver your eScript prescriptions (excluding Schedule 8 medications) right to your door.

Medication when you need it. Straight from the chemist to you.

How to get an eScript?

You can get an eScript through telehealth or during your in-person consultation with your GP. When your GP prescribes you medication(s), you can request an eScript to be sent to you directly through SMS or email.

Most pharmacies throughout Australia now accept electronic prescriptions, making an eScript convenient and easy to use for anyone.

At Chemist2U, we have partnered with InstantScripts, which allows you easy access to eScripts through their convenient telehealth and online healthcare services.

If you need a new prescription, InstantScripts make it easy to express renew your prescription online, or you can request a telehealth appointment with one of their Australian-registered doctors.

How do repeat eScripts work?

eScripts also store your repeat scripts and each time your repeat medication is dispensed, a new QR code token will be sent to you by your pharmacy.

Ensure you keep the SMS or email containing the QR code, as deleting it will require you to get another eScript from your GP.

Chemist2U has made it simple to keep receiving your prescription when you need it and helps you store and reorder your eScripts repeats for easy, secure access.

Are eScripts safe?

eScripts are incredibly safe as they are only sent to the intended user. The prescription is encrypted, meaning that the information in the eScript is hidden from anyone besides you.

The eScript QR code hides all your personal information and prescription details – the information can only be accessed when it is presented to your pharmacist, making eScripts much more secure than paper prescriptions.

How to use your electronic prescription with Chemist2U

With Chemist2U, we made it easier to access your prescriptions using eScripts by allowing you to order your prescriptions to be delivered to your door using our same day delivery services.*

You can order through our website or through our mobile app using the “Upload Script” option.

How to add your eScript to your Chemist2U order

Step 1: Screenshot your eScript(s) on your smartphone/desktop. The screenshot can be taken from your email or SMS.

Step 2: Select the + button in the bottom bar of the Chemist2U app.

Step 3: Select “For eScript”, to upload your digital prescription.

Step 4: Select the “Upload eScript” button. Select your screenshot (photo) of the eScript you have saved in Step 1.

Step 5: Once uploaded, you may enter multiple eScripts to receive multiple prescriptions of medication within one delivery. You can select “Continue” when you’re finished uploading your eScript.

Step 6: The form will ask you to select a medical profile or create one if you haven’t used the app before. The medical profile will require your first name, medicare card number and reference number, concession card number, year of birth, potential allergies and other current medication you are taking. Select “Save Profile” once finished.

Step 7: Review your details and select “Submit Script” once you’re finished. The script item will then appear in your shopping cart. You can add multiple scripts into your cart by repeating the previous steps by selecting the “Keep Shopping” button.

Step 8: Select “Go to Checkout” to proceed to the checkout screen. This is where you can review your order, delivery address, additional details and any additional fees. This is also the last opportunity to add additional pharmacy items to your order.

Step 9: When ordering prescriptions, Chemist2U reviews the scripts and you will you will receive notifcation of approval via SMS and in-app notification.

Step 10: You can then pay and the order is then sent to our pharmacy partner to be filled before we deliver to your door.

Why choose to use eScripts over paper prescriptions?

Paper prescriptions can be lost or stolen. eScripts can only be sent to one recipient via email or SMS and can be conveniently accessed.

Sometimes paper prescriptions are hard to read with messy handwriting – eScripts reduce any confusion on which medication is being prescribed.

eScripts allow you to use telehealth services and receive a prescription without having to leave your home.

While Chemist2U provides a paper script collection service (as legislation requires paper prescriptions must be returned to the pharmacy,) to avoid the extra Script Collection fees, use eScripts to order your medications with Chemist2U.

Why choose to use eScripts and Chemist2U?

The whole process of getting an eScript from InstantScripts and having your medication delivered by Chemist2U can be done from the comfort of your own home.

Chemist2U allows you to save multiple medical profiles on one account, allowing you to order your family’s prescriptions to be delivered to your door.

Chemist2U also allows caregivers to have their dependent’s prescriptions delivered from the convenience of a single Chemist2U account.

We are able to deliver in all capital cities and major regional areas within Australia.

We offer same day delivery or next day delivery!*

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Medically reviewed by Dr Matt Cullen
MBBS, FRANZCP

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