85% of women with menopausal symptoms are not diagnosed.*

Are you one of them?

Portraits of women on a  map of Australia to illustrate the low diagnosis of menopause.

Get the support you need to feel like yourself again

Menopause can feel overwhelming, especially when you’re left to figure it out on your own. Symptoms can affect your sleep, mood, energy, confidence, and day to day life.

For many women, it’s not “just hormones” – it can affect their daily life. But the support you deserve is available.

Chemist2U is making menopause care easier to access, through evidence-informed support, telehealth appointments and delivery.

What the Menopause Program is… and isn’t

The program is for women who want clinical care that’s focused, practical, and informed by evidence.

What it is

  • A clinician‑led menopause program
  • Focused on evidence-informed
    support for menopause symptoms
  • Eligible patients receive a personalised care plan, with prescribed medicines delivered where appropriate.

What it isn't

  • Yoga, stretching, or movement exercises 
  • Acupuncture or alternative remedies
  • Hypnosis or meditation
  • Cognitive behavioural therapy (CBT)

Those approaches may support general wellbeing, but they’re not designed to directly treat menopause symptoms.

Our mission

Chemist2U is on a mission to fix the unacceptably low rate of menopause diagnosis and care. We are doing this through…

Trusted information that cuts through the confusion

Easy access to skilled practitioners

The convenience of telehealth appointments and home delivery

Support informed by evidence

Brain "fog", hot flushes, mood swings, feeling "off"...

What you’re experiencing is real. But there are effective ways to manage it. In this video, Clinical Director Pete Tregaskis shares his perspective on why speaking with a qualified clinician can help, and how women can take control with confidence.

Smiling doctor

Meet our menopause care team

Our telehealth partner provides menopause care through a multidisciplinary team of Australian-registered clinicians.

Nurse Practitioners registered with the Australian Health Practitioner Regulation Agency (AHPRA).

Following best-practice standards for menopause assessment and ongoing care.

Experienced in menopause care and women’s health.

Your menopause support pathway

1. Take the quiz

2. Initial bulk-billed telehealth appointment

3. Clinical assessment and care plan

4. All your questions answered

5. Deliveries in line with care plan

If clinically appropriate, a prescription may be issued and medicines supplied, with ongoing reviews as needed.

Frequently Asked Questions

What is menopause?
Menopause is a natural stage of life marking the end of menstrual cycles and fertility. It’s officially diagnosed after 12 consecutive months without a period, typically occurring between the ages of 45 and 55. Symptoms can begin years earlier during perimenopause.
What are common symptoms of menopause?

Symptoms vary and can have other causes, but may include hot flushes, night sweats, sleep problems, mood changes, brain fog, joint pain, weight gain, and changes in libido. Some women experience mild symptoms, while others find them disruptive to daily life.

A clinician can help assess what is going on.

How do I know if my symptoms are related to menopause?

If you’re experiencing changes in your periods, sleep, mood, or physical wellbeing, you may be in perimenopause or menopause.

If this is the case, take our Menopause Quiz.

It is a general screener (not a diagnosis) to help you decide whether to speak with a clinician.

When should I seek medical advice?

If your symptoms are affecting your quality of life, or if you’re unsure whether they’re related to menopause, it’s a good idea to speak with a healthcare professional.

Chemist2U offers initial bulk-billed telehealth consultations to eligible quiz takers.

Take the quiz. It's a general screener before a diagnosis can be made in consultation with a clinician.

How is menopause diagnosed?

Most diagnoses are clinical, based on symptoms and age. Tests may be required in some circumstances.

Your clinician will advise what's appropriate.

Can menopause affect my mental health?

Yes, hormonal changes can impact mood, memory, and emotional wellbeing. Many women report feeling anxious, irritable, or low during menopause.

Support and understanding can make a big difference. If symptoms are severe or persistent, seek advice from a qualified health professional.

What support does Chemist2U offer?

Chemist2U provides a free online symptom quiz*, telehealth consultations with experienced practitioners, and convenient home delivery where appropriate.

Our goal is to make menopause care accessible, compassionate, and empowering.

*Quiz is a general screener and not a diagnosis.

Can I access support if I live in a regional or remote area?

Absolutely. Chemist2U’s telehealth and home delivery service is designed to support women across Australia, where clinically appropriate and regardless of location.

How long do menopause symptoms last?

Symptoms can persist for 5–10 years, but every woman’s experience is unique. Some have mild symptoms, while others may need ongoing support.

First, take the Menopause Quiz. It's a general screener which provides eligible women the opportunity to have a bulk-billed consultation. The clinician will provide a diagnosis and outline management options.

Where can I find more information?
Explore trusted resources such as the Australasian Menopause Society (menopause.org.au), NSW Health (health.nsw.gov.au/women), and Menopause Alliance Australia (menopausealliance.au).

Take the Menopause Quiz for the chance to book a $0 (bulk-billed) consultation to have all your questions answered.

What do I get with Chemist2U's Menopause Program?

The program provides scheduled consultations and support on a recurring billing cycle (every 4 weeks). It includes telehealth appointments with clinicians, plus customer/pharmacy support.

Any options (and any delivery arrangements) are discussed during your consultation, where appropriate.

Sources:
* According to a peer-reviewed article in the Medical Journal of Australia, Davis & Magraith, MJA, 2023 [mja.com.au]