Online pharmacy Chemist2U was created with the primary aim of helping Australians have their medicine delivered quickly and easily. Our service offers a level of convenience never seen before, saving customers crucial time and energy.

For many Australians, going to the pharmacy can be inconvenient or unsafe, and we aim to remove that burden. Our online pharmacy app and website are simple platforms that allow users to immediately order what they need at the click of a button.

If you are a repeat prescription user, we can keep you on track by storing your medical profile and reminding you when you require a refill.

All Concession card and Safety Net card discounts are available on Chemist2U.

Order PBS medication on Chemist2U with a valid concession card and pay $7.30 per script.  

Or $0 if you have a Safety Net card. 

Find out more.

Chemist2U operates in all capital cities and major regional areas across Australia.

To find out whether Chemist2U can deliver to you, type in your address here.

Once you have downloaded our online pharmacy app or visited our website, you enter your delivery address and start browsing the various categories of pharmacy medication and other products, adding what you need to your cart.

If you require prescription medication delivered, simply upload a photo or scan of your script which will be processed by one of our partner pharmacies. Once a script has been approved, you will be notified and you can then review the order and make final payment.

Once your order is placed, your delivery window is confirmed.

With paper prescription orders, we are required to first collect your script and return it to the dispensing pharmacy before delivering your medication, along with your copy of the original script and any repeats.

If there are any issues with your order, our customer service team are available.

Please note that Ozempic and Mounjaro are delivered (in an insulated box) via Express Post and we cannot accept paper scripts. Allow 5-7 business days for delivery.

Chemist2U is very simple to use and like many online shopping platforms where you can add products to your cart and checkout using your address and card details. If you are ordering a prescription, you can simply take a photo of your prescription which, once submitted, is quickly approved by a pharmacist.

After ordering, you will receive SMS updates to confirm everything is in order and on track. If at any time there are issues or you need help, our customer service team are available via phone, email or chat.

At Chemist2U, our goal is to allow Australians to access the medicine they need without the hassle of waiting in queues at the pharmacy.

Chemist2U provides a simple and efficient alternative to ordering by phone, hand-delivering your script to the pharmacy and then often waiting days for your medication to arrive. Within a few minutes, you can place your order from your device and it will be delivered straight from the chemist to you. Same-day, or next-day, subject to the time of your order.

Note: A minority of products (inc. Ozempic and Mounjaro) are delivered (in an insulated box) via Express Post. Allow 5-7 business days for delivery. 

Chemist2U’s Pharmacy & Customer Care team are available to provide general advice about your medication and assist you with orders if required.  Contact them here.

We allow you to upload a photo or scan of your paper script (or a screenshot of your electronic prescriptions).

Once your prescription has been validated, you will receive a notification to review your order and make final payment prior to delivery.

One difference with paper scripts is the legal requirement for them to be returned to the dispensing pharmacy. Chemist2U takes care of this via a dedicated courier and a Paper Script Collection & Return Fee of $13.95 applies. 

If yours is a paper script, your repeats will be delivered to you with your medication.

Please note that we cannot accept paper scripts for Ozempic and Mounjaro.

eScripts, also known as electronic prescriptions, are a type of prescription that is generated, stored, and transmitted electronically. eScripts are a convenient way to get prescription medicines without having to worry about losing the paper script you usually get from your GP. eScripts can be easily accessed through your smartphone or email, and are sent to you in the form of a unique QR code (also called a ‘token’).

Chemist2U can deliver your eScript prescriptions (excluding Schedule 8 medications) straight from the chemist to you.

Yes. You just need to upload a photo of your concession card to access the discount prices.

Due to a recent change in legislation, dispensing from a photo of a prescription is no longer allowed.  With paper prescriptions, therefore, it is now a legal requirement that they are delivered back to the pharmacy prior to dispensing.

Chemist2U takes care of this via a dedicated courier that collects the customer's paper script and delivers it back to their local, Chemist2U partner pharmacy. A Paper Script Collection & Return Fee of up to $13.95 is charged for this service.

Please note that we cannot accept paper scripts for Ozempic and Mounjaro.

There is no Script Collection & Return Fee with electronic prescriptions! 

All medicines can be dispensed via electronic prescriptions. These electronic prescriptions do not require collection and therefore the Script Collection and Return fee does not apply.    

Just ask your doctor to email, or SMS, your electronic prescription.  

Yes, with paper prescriptions your repeat prescription will be printed at the pharmacy and sent back with your medication. (This should be attached with the customer copy of the original script to enable you to reorder.)

With electronic prescriptions, repeats are issued via SMS or email.  A convenient and increasingly popular option!

All of our online prescription pricing is based on the Pharmaceutical Benefits Scheme’s (PBS) Dispensed Price for Maximum Quantity (DMPQ) – which provides a saving of between $5 to $6 for each prescription order, versus the PBS General Patient Charge.

Delivery is free of charge with orders of $75+, or those that include three or more prescriptions. ​

If you are new to Chemist2U, your first delivery comes with free delivery. Just  claim a delivery code using the form on this page.​

​Otherwise, we charge just $11.95 ($9.95 for concession card holders).  Or $13.95 for delivery of over-the-counter orders less than $30.

Note:

• with  paper script orders we are required to collect the script before filling the order and an additional fee of $13.95 applies
• a minority of products (inc. Ozempic and Mounjaro) are delivered in an insulated box via Express Post. Cost is $20 ($30 if rural and remote). Allow 5-7 business days for delivery.

Yes. New concession card customers can enjoy free delivery with their first order. Just claim a free delivery code using the form on this page. (Please note that orders shipped via Express Post, including Ozempic and Mounjaro, are excluded from this offer.)

Concession card holders also get free delivery with orders of three or more prescription medications (plus access to concession card discounts for their prescription medication).

Otherwise, concession card holders are charged $9.95 for delivery, rather than the standard $11.95 delivery charge. Or $13.95 for over-the-counter product orders of less than $30.

We deliver the majority of orders same day, or next business day, subject to the time of day the order is paid.

Once your order is  submitted you will receive a payment request. When your payment is received your specific delivery window will then be confirmed.

The exception is a small minority of medications that are delivered via Australia Post (eg. Ozempic and Mounjarno) and you should allow 5-7 business days for delivery.

Of course, it is important the person who made the order receives their medicine or prescription.

But if you are not available, you can nominate an adult to receive the delivery, or provide your authority to leave it somewhere safe.

We deliver the majority of orders same day, or next business day, subject to the time of day the order is paid.

Once your order is  submitted you will receive a payment request. When your payment is received your specific delivery window will then be confirmed.

The exception is a small minority of medications that are delivered via Australia Post (eg. Ozempic and Mounjarno) and you should allow 5-7 business days for delivery.

Contact free delivery is standard with our courier partners. But if you have any specific delivery requests you can add these notes to your order.